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Latest News

20 August 2019

If you have a telephone callback booked with the GP, please ignore any associated text reminders asking you to attend the surgery.  This is a fault in the system which we are currently looking into.  Apologies if you have been affected by this.  We hope to have the issue resolved as soon as possible.

14 August 2019

If you are due an Asthma Review, this can be initiated on our website.  Please find the form under the Services tab on the menu above.

02 July 2019

#WaitLess

10-14 June 2019

This week is Carers Week. Please come into the yellow waiting room to see our display of the information and services that are on offer to those of you who care for a loved one.

Carers Corner

7 June 2019

We currently have a display in the waiting room of information about our Practice Health Champions. There are plenty of leaflets and info on the groups and activities that are currently available. Come in and have a look. If there's a group missing, let us know and we'll see what we can do.

Practice Health Champions

6 June 2019

**VACANCIES**
 
Eagle House Surgery and Whitecliff Group Practice
 
Busy merging GP Practices in Blandford require 2 receptionists (Patient Services Assistants), based between both surgeries.
 
Post 1:
Monday 8am - 5pm
Wednesday 8am-7pm
 
Post 2:
Wednesday 8am - 1pm
Thursday 8am - 7pm
Friday 8am - 5pm
 
Good Communication, IT skills and flexibility for holiday and sickness cover essential.
Must be able to drive as we have 3 surgeries.
Previous applicants need not apply.
Closing date 28th June, interview date 17th July.
For an application form please contact Gaynor Burden 01258 453171.

24 May 2019

Cycle event

02 May 2019

Dr Scorey will be retiring from Eagle House Surgery in mid-May. She will continue to locum for us, and her patients will be looked after by Dr Matthew Hunt who will be joining us on a permanent basis. Dr Hunt has been with us on a locum basis since early this year, so some of you will have met him already. If you would like to sign Dr Scorey's retirement book, please pop into reception.

01 May 2019

A 'Living with Dementia' seminar is being held on Wednesday, 22 May 2019, 6.00pm at Lesley Shand Funeral Directors.  Please see here for full information.  Patients/carers are welcome to attend.

26 April 2019

New telephone system - please could all patients be kind enough to press the corresponding option for the service they require. For example the referral line is not appropriate to request prescriptions or test results out of hours, and as such this will slow down your query greatly. We are still getting used to this new way of working so please bear with us. Many thanks.

23 April 2019

As of tomorrow, 24 April 2019, the new telephone number for the Families Medical Centre will be 01258 440934.  This is only for the FMC, and other numbers for the main site in town will not change.

05 April 2019 - important information regarding phone lines:

Our telephone system will be upgraded on Wednesday, 24th April 2019. When phone lines are switched over there will be some slight down time (hopefully no more than an hour).  If you need to contact us during this down time, please call 07908 767898 and also keep an eye on our  page.  This mobile number will not be monitored at any other time.  Please make use of the local pharmacies if you need routine advice.  Thank you for your understanding.

15 March 2019

Our latest Newsletter is now available to view!

24 January 2019

We are recruiting for a Healthcare Assistant and a Receptionist both part time, permanent roles. Please see attached job descriptions and an application form. Please submit your application form and C.V by Mon 4th Feb 2019. HCA Job DescriptionReceptionist Job DescriptionApplication form for all posts

21 January 2019

eConsult is now live and ready for you to use!  Please use the link on the front page of the website to consult your GP or the administration team.  You will receive a reply within 48-hours.

20 December 2018

Pharmacy Christmas opening times can be found linked here:  Dorset Pharmacies and Bournemouth/Poole Pharmacies.

17 December 2018 - Important information, please read

NHS Duty to Share - please read the attached documents for in-depth information on NHS Record Sharing.  Should you have any questions please contact us.

Sharing Your Medical Information

The Health and Social Care Act 2015: Duty to Share Information

Privacy Statement from Eagle House Surgery

13 December 2018

Free buffet and cookery demonstration available on Monday, 17th December 2018. Please see the attached poster for details. Everyone welcome. A great opportunity to get together and meet like-minded people, have a chat and get some ideas.  Information Poster.

21 November 2018

We are now active on !  Please follow or like us to keep up-to-date with the latest news on the surgery.

Flu Clinics - Updated 21 November 2018

We now only have a limited number of flu vaccines left.  Please call the surgery for availability if you have not managed to book in.  Flu Clinic Availability.

08 November 2018

Test results - if you are expecting test results you can view these online using your SystmOnline account (online access).  If you are phoning the surgery, we ask that you kindly call after 2.00pm.  This will help us greatly with call volumes and streamline our service and efficiency to you.

11 October 2018

You can now access online counselling services, which are available for both children aged 11-18 years and adults 18+.  Services are available until 10pm every day and the services are free, safe and anonymous.

Kooth is available for 11-18 year olds at Kooth

Qwell is available for adults 18+ at Qwell

25 September 2018

You can now view our latest CQC 2018 inspection reports here.  Download the CQC Inspection Report and Evidence Table.

20 September 2018

Please see attached the latest events calendar from Tricuro (Blandford Connect) - lots of events and group activities planned for October:  Events Oct 2018

10 September 2018

Could you be a volunteer Health Walk Leader?

Walking is a great way to stay healthy, both physically and mentally, and lots of evidence suggests that regular walking with a group adds social benefits too.  A free one-day training course for volunteer Walk Leaders will take place in Sherborne on Monday, 22nd October 2018.  No prior experience is required, just lots of enthusiasm and an interest in supporting others to stay healthy.  The North Dorset Walking for Health scheme has trained over 50 volunteers who now provide weekly Health Walks in Sturminster Newton, Blandford, Shillingstone, Gillingham, Shaftesbury and Sherborne.  These are opportunities for those who want to walk a short distance of 1-2 miles at a steady pace in a friendly group.  All walks are free and local GP practices are supporting the scheme as they are keen to promote the health benefits associated with regular physical activity.  If you would like more information please contact Keith Harrison, Scheme Coordinator on 07825 691508 or email keith.harrison@dorsetccg.nhs.uk.  Details of all walks are on the scheme website: https://www.walkingforhealth.org.uk/walkfinder/north-dorset-walking-for-health - and there is a Facebook page: https://www.facebook.com/northdorsethealthwalks.

14 August 2018

Please see our latest newsletter - download the questionnaire here: Consultation Questionnaire.

22 June 2018 - Temporary Telephone Number for the Families Medical Centre:

Please use 01258 485016 for the time being to contact the Families Medical Centre.  We will inform you when the usual number is back in service.

General Data Protection Regulations 25th May 2018

The new Data Protection Law comes into force from Friday 25th May 2018.  We are contacting all our patients that we hold a mobile number for via text to gain consent for us to continue using this as a method of contact. 

Text message sent 'If you wish to continue to use our text messaging service, patients just need to reply START and your preferences will be recorded.  To decline just reply STOP.   If we do not receive consent by 31st May 2018, patients records will be recorded as declined'. 

Please be aware that patients can change the preferences at any time, please contact Reception.

Please see 'Further Information' below for our Privacy Notice.

Patient Service Survey Results

The Eagle House practice welcomes honest feedback to help improve our services and we are pleased with the number of patients who have already participated in giving us their views of our services.  Click here to see the current results.  You can still play your part in this by completing a survey after your visit. This can be done by either collecting a survey form when you visit the surgery, or completing it online by clicking on "Take our practice survey" on the bottom of the home page, or by downloading the survey form to complete and then return to the surgery by clicking here. No one at the practice will be able to identify your personal responses but they will be extremely helpful for us to evaluate and where necessary improve those services.

Queen's Nurse Institute Award

If you would like to read more about the Queen's Nurse Institue Award made to our Practice Nurse, Deena Geal, on the innovative project focused around men's health please follow this link https://www.qni.org.uk/2018/02/08/way-go-qni-fund-innovation-project-case-profile/

 

 Patient access to Online Services

A range of online services are available to patients, ranging from booking appointments, ordering repeat prescriptions as well as access to elements of your medical records. To gain access to these services you need to register for these service at the Surgery. If you wish to do this please remember to bring in two forms of identity with you, one should be for identity checking (passport, driving licence etc) and the other should be prove of address (utility bill, bank statement etc).

Under confidentiality rules we can only register an individual presenting the above documents, so you cannot register a partner/spouse etc on their behalf.                                                                            

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