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Practice Management

Mrs Nicola Williams (f)


Nicola joined the practice in 2017 having worked in the NHS for 20 years and previously managing 3 GP practices in different parts of the country. Nicola is an experienced manager who has seen changes in the NHS over those years and is pleased to be working in such a friendly, dedicated and committed practice.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Mrs Gaynor Burden (f)

Gaynor is our Reception Team Leader and keeps everything at 'front of house' running smoothly with the help of our friendly receptionists.

Anne, Charlie, Claire, Liz, Nicki, Rosemarie, Sarah and Shelagh make up our team of receptionists.

Secretaries

Mrs Claire Marsh (f)

Claire is our Secretarial Team Leader and along with Hannah can help you with all aspects of referrals, reports, payments and invoicing, and will help you with any queries you may have!

Laura is our Medical Summariser and deals with all medical records coming into the Surgery.  She will ensure all medical information is recorded onto your computer record here.

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